Error message: "Please check your network and certificate settings.

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Requirement:

In the basic configuration, a certificate from your own CA is used. 

 

Prerequisites:

  • Access to the Admin Client

 


Procedure:

After changing the SSL certificate in the basic configuration in expert mode, no login can subsequently be made to the Admin Client. The following error message appears: 

mceclip0.png

 

 

To fix the error now please perform the following steps: 

  1. When authenticating at the AdminClient click on advanced settings.
  2. Then set the certification mode to "Compare server certificate fingerprint".
  3. Now select the certificate, which was also stored in the basic configuration.

    mceclip1.png

  4. Afterwards the login can be executed successfully again. 
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