General

Troubleshooting

• Troubleshooting: License Server Connectivity Issues

General

• Installation resources

Server Manager

• Password of the database admin forgotten
• Server manager password forgotten

Server Manager

Configuration

• Create backup of a database.
• Rename a database
• Session timeouts

Troubleshooting

• ★ Troubleshooting: Update to version 9.1.0.30996 takes a very long time
• Troubleshooting: Database not activated as of update 9.2.3
• Error: The communication to the server failed
• Error: Login is not possible - The communication to the server failed
• Switch to maintenance mode
• Error: AD Profile is locked or does not load

See all 7 articles

Web server

Troubleshooting

• Troubleshooting: How to enable detailed IIS errors?
• Troubleshooting: WebSocket/Realtime connection
• Error: Separate web server won't get a connection

Web application

Configuration

• Export Passwords to a CSV-File using the Web Application
• Import Passwords from a CSV-File using the Web Application

Browser extension

Troubleshooting

• ★ Troubleshooting: Browser Extension No Longer Supporting Self-Signed Certificates
• Troubleshooting: Browser extension store notification "may soon no longer be supported"
• EoL: The SSO agent connection has been deprecated

Configuration

• Auto-deploy Browser Extension configuration
• Auto fill OTP/TOTP fields
• Deploy Browser Extension via GPO

Windows application

Configuration

• Cross-Client authentication Netwrix Password Secure
• Reset multifactor of another user
• Display all favorites

Offline add-on

Troubleshooting

• Error: Offline synchronization not possible