Reset multifactor of another user

Requirement

Reset the configured multifactor of another user

Prerequisites

• Authorize right on the user
• Membership on the user
• Permission to view the Organisational Structure module

Procedure

To reset the defined multifactor authentication (MFA) for another user, do the following: 

1. Open the "Organisational Structure module"
2. Select (click) the user whose MFA is to be reset 
3. Click on Reset second factor in the ribbon.