Reset multifactor of another user

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Requirement

Reset the configured multifactor of another user

Prerequisites

  • Authorize right on the user
  • Membership on the user
  • Permission to view the Organisational Structure module

Procedure

To reset the defined multifactor authentication (MFA) for another user, do the following: 

  1. Open the "Organisational Structure module"
  2. Select (click) the user whose MFA is to be reset 
  3. Click on Reset second factor in the ribbon.

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